1. Are you a factory or trading company?
Shenzhen Ystouch Electronic Co., Ltd is a manufacturer in Touch Screen & Kiosk more than 15 years.

2. How do you guarantee the quality of the products?
Quality first, 100% strict quality checking before delivery.

3. Compared with other suppliers, your touch screen products cost more, why is that so?
Ystouch promises every penny you pay is worth it. All of the touch screen and kiosk products are made of built-to-last metal such as aluminum alloy. Besides, we guarantee every component is original and made with excellent craftsmanship, such as Kingston memory modules, Kingston SSDs, BOE / AUO / LG, and many more brands.

4. What is your minimum order quantity?
One is good. Ystouch welcomes small and bulk orders. Your business will be equally important to us.

5. What's your delivery time?
Normal order delivery time is 7 days after recevie deposit.Big order delivery time should confirm with order management dept.

6. What is your terms of payments?
30% deposit in advance, balance before shipment.Customized products require 50% deposit in advance, balance before shipment.

7. How do you ship the goods?
FedEx/DHL/UPS/EMS are accessible. By air, by sea, or by your shipping agent.

8. Do you accept OEM or ODM customization?
Yes. You’re very welcome to consult our experts for any assistance.

9. How about the warranty ?
Ystouch promises 12 months warranty. It can also be extended to 2 to 3 years based on your budget. Spare part replacement is included. Leave us a message if you meet any technical problems.